Last updated: April 2025
We regard the privacy of those who use this website (“the site”, the homepage of which is at www.lifestarsscio.com as very important. We have created this Privacy Policy to explain what personal information we collect about you and the purposes for which we may use such personal information.
By submitting personal information to us you consent to our collection and use of it as set out in this Privacy Policy.
Who are we?
Lifestars SCIO is a charity registered in Scotland under registered charity number SC048590.
What information do we collect from visitors to the Site?
We collect information from you if you choose to contact us with an enquiry about volunteering, donating or any other general enquiries. The information we collect includes your contact details (such as name, postal address and email address) and such other information as we require to respond to your enquiry. You warrant that any information you supply to us is accurate and up to date, that you will inform us if any such information requires updating and that if you submit a third party’s details to us you have that third party’s permission to do so.
How do we use your personal information?
As well as dealing with your enquiries, we may use your personal information to provide you with details of how we are able to offer help, new services and changes to the site. If you do not wish to receive this information please email us at info@lifestars.net with details of your request. We only keep your personal data for as long as it is required.
To whom will we disclose personal information?
We will only share personal information about you with third parties who are directly involved in dealing with your enquiry or where we are legally required to do so.
How do you access the personal information we hold about you?
To obtain a copy of the personal information we hold about you please email us at info@lifestars.net. As soon as we are satisfied as to your identity we will send you, within one calendar month of receipt of your written request, a copy of all the personal information we hold about you which we are legally required to disclose, in accordance with UK GDPR requirements. Please contact us at the same address if you have any reason to believe that information we hold about you is inaccurate, or if you wish to exercise your right to erase or restrict the personal data we hold for you. Details of those rights can be found on the following website – https://ico.org.uk/
Processing of personal information
We process personal information based on one or more of the following lawful grounds:
- With your consent (e.g. signing up for newsletters)
- To fulfil a contract or process a donation
- To comply with legal obligations
- For our legitimate interests (e.g. running our charity and understanding the impact of our work)
Use of cookies
Cookies are small pieces of information sent by a web server (such as that used to run the site) to an individual’s computer which are then stored on that computer’s hard drive. We use cookies to identify when a visit from a user of your computer is made to the site, to keep track of your browsing patterns and to enable the site’s publication ordering system to operate properly. Most browsers allow you to prevent cookies being stored on your computer: if you want to know how to do this please look at the Help menu on your browser.
Online donations
We use Stripe for online donations, payments, analytics, and other business services. Stripe may collect personal data including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
Security of your data
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in how we collect, store, and use your data. The Internet is global and no data transmitted via the Internet can be guaranteed to be completely secure during transmission. We cannot warrant the security of any information you transmit to us before we receive it.
Children’s Data
We are particularly committed to protecting the privacy of children. We do not knowingly collect personal data directly from children under 13 without parental or guardian consent. Where we engage with young people aged 13–18, we do so with appropriate safeguards and, where required, with consent from a parent, guardian or relevant responsible adult.
How will you know if we make any changes to this Privacy Policy?
We may amend this Privacy Policy from time to time. If we make any substantial changes to the way in which we use your personal information we will notify you by posting a notice on the site’s homepage. You can view the current version of our Privacy Policy at any time by clicking on the Website Policy link.
Contact Us
If you have any questions or concerns about this policy or the data we hold, you can contact us at info@lifestars.net.
Alternatively, you can write to us at:
Lifestars SCIO
19 Rugosa Circle
Newmachar
AB21 0NJ
Lastly, you have the right to contact the Information Commissioners Office regarding a complaint – https://ico.org.uk/global/contact-us/
